At TheLondonLook, I want you to be completely satisfied with your purchase. If for any reason you are not happy with your wig, you may return it within 30 days of purchase.

 

Conditions for Returns:

 

    •    Wigs must be unused, unaltered, and in their original packaging with all tags attached.

    •    A receipt or proof of purchase is required.

 

Refunds:

 

    •    Refunds will be issued to the original payment method within 5-7 business days of receiving the returned item.

 

Return Shipping:

 

    •    Customers are responsible for return shipping costs, except in cases where the item was defective or incorrect.

 

Restocking Fee:

 

    •    A restocking fee of 10% will be applied to all returns.

 

How to Return an Item:

 

    1.    Contact customer service at [Contact Information] to receive a return authorization.

    2.    Pack the item securely in its original packaging.

    3.    Include the receipt or proof of purchase.

    4.    Ship the item to: [Return Address].

 

Non-Returnable Items:

 

    •    Clearance wigs

    •    Custom wigs

 

We appreciate your business and strive to provide the best quality products and customer service.